Privacy Policy

Izadnia Lawyers Pty Ltd (ABN 25 696 670 845) respects your privacy. We manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and Australian Privacy Principles where they apply, as well as our professional duties of confidentiality.

Who this policy covers

This policy applies to personal information handled by Izadnia Lawyers through our legal practice, this website and Regal Migration Services, which is a practice brand operated by Izadnia Lawyers Pty Ltd and not a separate legal entity.

Information we may collect

Depending on your dealings with us, we may collect:

• names, contact details, dates of birth and identity information;
• information about your legal matter, other parties, family, employment, business or property;
• documents, correspondence, financial and billing information;
• sensitive information where relevant to legal services, such as health, racial or ethnic origin, religious beliefs, criminal history or immigration status; and
• website and technical information, including IP address, browser, device, cookies and usage data.

How we collect information

We usually collect information directly from you through enquiries, consultations, forms, email, telephone, our website and documents you provide. Where lawful and appropriate, we may also receive information from authorised representatives, other parties, courts and tribunals, government agencies, experts, service providers and publicly available sources.

Why we collect and use information

• to respond to enquiries and arrange consultations;
• to conduct conflict checks and decide whether we can act;
• to provide legal services, manage files and communicate with clients;
• to issue accounts, receive payments and administer our practice;
• to comply with legal, professional, regulatory, insurance and record-keeping obligations; and
• to operate, secure, monitor and improve our website and services.

Use and disclosure

We use and disclose personal information for the purpose for which it was collected, for related purposes you would reasonably expect, with your consent, or where authorised or required by law. Depending on the matter, recipients may include courts, tribunals, government bodies, barristers, experts, interpreters, other lawyers, counterparties, settlement and verification providers, insurers, auditors and technology or administrative service providers.

Overseas disclosure and cloud services

Some matters or service providers may involve information being accessed, stored or disclosed outside Australia. This may include overseas clients, family members, representatives or authorities, and providers of cloud, communications, booking or practice-management services. The countries involved will depend on the matter and provider. Where required, we take reasonable steps in relation to overseas handling of personal information.

Website services, cookies and external platforms

Our website may use cookies, analytics, security tools and third-party services. The booking page uses Calendly, which may collect information under its own privacy terms. External services may receive technical information when you use them. You can adjust browser settings to restrict cookies, although parts of the website may not function as intended.

Security and retention

We take reasonable administrative, technical and physical steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage method is completely secure. We retain information for as long as reasonably required for legal services and our professional, legal, insurance and business obligations, then securely destroy or de-identify it where appropriate.

Data breaches

We assess and respond to suspected data breaches in accordance with applicable law. Where the Notifiable Data Breaches scheme applies and a breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner as required.

Access and correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Applicable exceptions may limit access. We may need to verify your identity before responding.

Privacy enquiries and complaints

Contact our Privacy Officer at info@izadnialawyers.com.au, telephone (03) 9647 2277, or write to Izadnia Lawyers Pty Ltd, Level 2, 1 Janefield Drive, Bundoora VIC 3083. Please provide enough detail for us to investigate. We will acknowledge and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.